Intensive self-study of the Non-Violent Communication method, as another essential tool for interpersonal communication.
“NVC theory supposes that all human behaviour stems from attempts to meet universal human needs, and conflict arises when strategies for meeting those needs clash.
NVC proposes that people should identify shared needs, which are revealed by the thoughts and feelings surrounding these needs, and then they should collaborate to develop strategies and make requests of each other to meet each other’s needs. The goal is interpersonal harmony and learning for future cooperation.”
Non-Violent Communication explained:
This might also interest you: